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Guest Reviews
★★★★★ 5 of 5 average
5-Star Stay, hats off to Holiday Surf & Racquet!
by Coppell TX
★★★★★ 5 of 5
Overall Comment
Wonderful stay at the Condo & have come back for 8 years running. Looking forward to next year. The umbrella situation continues to be a hit or miss. Signs have gone up for clarification but still see unhappy quests when claiming their umbrella.
Submitted on Aug 19, 2024
Response from Holiday Surf and Racquet Club
Nancy,
Thank you for your continued loyalty over the past eight years! We're pleased to hear that your stay was wonderful, and we're grateful for your feedback regarding the beach service. We strive to make every experience seamless and will keep working to improve this aspect for all guests. We look forward to welcoming you back next year for another fantastic stay at Holiday Surf and Racquet Club!
Holiday Surf & Racquet Club Guests Services Team
Great location
by London OH
★★★★★ 5 of 5
Overall Comment
Beautiful condo! The condo had everything our family needed for our week stay. It was very clean and had plenty of dishes, pots and pans to cook with, and a coffee pot. The living room was comofortable. Plenty of outdoor seating on the balcony. Great views, great tennis courts, great beaches, and friendly and professional staff. Our only complaint was the master bedroom bed, uncomfortable!
Submitted on Mar 18, 2024
Response from Holiday Surf and Racquet Club
Christine,
Thank you for taking the time to share your feedback with us! We're so very pleased to hear that you had a great stay and that it provided everything your family needed for a comfortable week-long vacation. We're delighted that you found the condo clean and well-equipped with plenty of kitchen supplies and amenities. It's wonderful to know that you enjoyed the comfortable living room and the abundance of outdoor seating on the balcony, as well as the great views, tennis courts, and beaches. However, we apologize for any inconvenience you experienced with the comfort of the master bedroom bed. Your feedback is valuable to us, and we'll be sure to address this issue to ensure a better experience for our future guests. We appreciate your kind words about our friendly and professional staff, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future! If there's anything else we can do to enhance your next visit, please don't hesitate to let us know.
Warm regards,
Holiday Surf & Racquet Club Guest Services Team