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Guest Reviews
★★★★★ 5 of 5 average
Beautiful Beach Getaway
by Coraopolis PA
★★★★★ 5 of 5
Overall Comment
Pros: Great quiet location, beautiful beach, friendly staff, nice extras (umbrella setup, courts, gym, our unit had its own laundry) just 2 of us so plenty of towels and starter TP, paper towels, etc. kitchen well stocked, new fridge. Walkout right to beach. Great view from unit.
Cons for our particular unit: Eventhough at the beach and damp smell expected, our unit could have used a better filter or dehumidifier. Migraine 2 days from mold:mildew smell. Needs better shower head in main bath. Could not figure out how to use 2nd shower head until last day! (Our stupidity, but not an easy one!) vents in bathrooms would have been nice. King bed had only 3 of the flimsiest small flat, piece of paper like pillows, so uncomfortable. Unit could have used a broom, not just small vacuum, and a blender. Should advertise a Keurig, not just coffeemaker so you can buy accordingly. Would recommend some updating to kitchen:baths. Dated and little beat up. Smoke detector went off anytime toaster was used.
Our stay coincided with Labor Day so those days beach and pool quite busy with lots of families, just an FYI if looking for quiet. Stay on 3rd floor or higher if want beach views.
Overall loved our stay and the condo. Will definitely stay again and recommend.
Submitted on Sep 5, 2024
Response from Holiday Surf and Racquet Club
Stacy,
Thank you for sharing your detailed experience! We're happy to hear you enjoyed the quiet location, beach, and staff. It's also great that the kitchen and the fridge helped make your stay more comfortable. It's awesome to know that you appreciated the direct walkout to the beach and the stunning views from your unit.
We appreciate your candid feedback regarding the areas that could use some improvement. We will certainly look into the air quality and humidity control, as we want every guest to feel at ease throughout their stay. Your comments about the shower heads, pillows, and the availability of a broom and blender are helpful suggestions that we’ll review. We will also make sure the coffee setup is clearer for future guests and check on the smoke detector situation to prevent any issues moving forward.
Labor Day can indeed bring a busier atmosphere, and we appreciate your advice about choosing higher floors for quieter stays and uninterrupted views. We're thrilled that overall, you loved your stay and the cozy condo, and we look forward to welcoming you back. Thank you for recommending us!
Warm regards,
Holiday Surf & Racquet Club Guest Services Team